Changing Room Access

Super swimmers, if you're visiting us today or tomorrow (19th or 20th August), changing room access will be via the spectator area and poolside while we replace the changing room doors. Please remember to remove your shoes before entering poolside or wear overshoes.

Thank you for helping us keep things safe, clean and running smoothly while we make these improvements.

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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink 
  • The number of stamps a customer can collect is not restricted per day
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp
  • Stamps are not transferable
  • Loyalty card can be used in any Serco leisure centres
  • Offer includes all hot drinks available at the centre 
  • Offer excludes seasonal & speciality hot drinks
  • No alternative drinks are available as part of this offer
  • Loyalty card will be retained by our team once completed
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice
  • Offer subject to availability
  • Serco Leisure Operating Ltd have the final decision on any discount given 
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason