Pool Closure - 16th - 22nd December:
We'll be closing the pool for seven days to install innovative assisted lifeguard technology throughout our pool. Members can learn more about this exciting new poolside upgrade by clicking here.
Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 29 Oct 2024

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink 
  • The number of stamps a customer can collect is not restricted per day
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp
  • Stamps are not transferable
  • Loyalty card can be used in any Serco leisure centres
  • Offer includes all hot drinks available at the centre 
  • Offer excludes seasonal & speciality hot drinks
  • No alternative drinks are available as part of this offer
  • Loyalty card will be retained by our team once completed
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice
  • Offer subject to availability
  • Serco Leisure Operating Ltd have the final decision on any discount given 
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason